FaultPilot

FaultPilot support

How can we help?

Get practical help with your monitors, browser journeys, log pipelines, incidents, and customer-facing status pages.

Email support@faultpilot.com
B

Browser recorder

Installation, site permissions, missing actions, private credentials, and recorded-flow troubleshooting.

M

Monitors and alerts

Check configuration, regional results, downtime confirmation, and notification delivery.

L

Logs and live tail

Ingestion keys, Vector/PM2 shipping, retention, SSE connectivity, filtering, and exports.

I

Incidents and status pages

Incident updates, maintenance windows, tracked components, and public communication.

Recorder quick fixes

Before opening a recorder ticket

  1. 1Confirm the current FaultPilot Recorder is installed from the Chrome Web Store.
  2. 2Start recording from the authenticated FaultPilot Browser Tests page—not from the extension panel.
  3. 3Approve Chrome access to the target origin and enable third-party frames only when the journey needs them.
  4. 4Keep both the FaultPilot dashboard and target tabs open until you stop the recording.
  5. 5Review unsupported boundaries and diagnostics in the public Browser Tests documentation.
Open Browser Tests documentation →

Privacy or account request?

Review how FaultPilot handles data or request deletion through support.